i-Intelligence (Pty) Ltd

Solutions

Preferred implementation partner for Microsoft Dynamics CRM®

i-Intelligence has established itself as an authority on Microsoft Dynamics CRM®, having built up expertise in developing enhancements and even custom modules using the official Microsoft Software Development Kit (SDK).

In particular, i-Intelligence has accumulated significant experience in integration between Microsoft Dynamics CRM® and various back office systems typically found within the financial services industry.

In addition to general technical expertise, i-Intelligence has also developed techniques to maximise:

sales pipeline reporting

corporate governance controls

lead routing

distribution

i-Intelligence has established itself as an authority on Microsoft Dynamics CRM®...

We have rich technical product expertise

Custom modules

Custom modules using the official Microsoft Software Development Kit (SDK).

Quality assurance

Our development process includes strict adherence to standards and thorough quality assurance.

Dashboards and work benches

Dashboards and work benches which ensure that the end-users interact with their leads efficiently.

Our development process includes strict adherence to standards and thorough quality assurance. We have succeeded to remain innovative in the custom solutions we have developed for clients while adhering to strict development guidelines. This means that the client receives high quality enhancements which remain compatible with future versions of Microsoft Dynamics CRM®.

User Adoption Support

Having a feature and functionality rich system means little to a company's bottom line if those features are not

deployed appropriately and

actually used by the system's end-users.

As part of integrating new business software into a business's day-to-day operations, we offer User Adoption Support through one-on-one training beyond the go-live date. This offering has been designed to complement classroom based training and help end-users quickly identify those key areas which were designed to help them with their specific roles.

Innovative Add-Ons

Add-on modules for Microsoft Dynamics CRM®

This clever addition graphically represents relationships between entities in a given system, providing a visual landscape which is critical to understand the interconnectivity between people, organisations, existing products and communications - a vital component in creating an effective sales process.

Clevva Online and Mobile Platform

We have recently partnered with Clevva, providing our clients with a revolutionary, easy-to-use product that takes the complexity out of sales staff training. Key information is entered into the Clevva system and intuitively helps sales staff provide clients with expert answers to complex questions, in real time.